"I think right now QCARE is one of the most innovative things I've heard about in the industry, and this industry is ripe for more innovation, and everyone's trying to find a better way to build a mousetrap. There's a lot of discussion at this conference, and I've heard a lot already about some of the things that are being tried, some of the things that are out there, some of the things that are coming to market. And I think it's a very exciting time, and it's a really about time that we started focusing on: how do we really provide the best quality care to injured workers and get them back to work? Because that's what the system was designed to do.”